Returning Policy
What is your satisfaction guarantee?
Our satisfaction guarantee is to offer the best solution for your situation.
- Products can be returned within 14 days for any reason.
- If a product is defective, you must contact us within 14 days of receiving your order.
- Our team of customer service professionals will work with you to satisfy your business needs. Please note that credits may take up to two weeks to process once product has been received in.
Important: Accepting returns are subject to the following:
- Products returned due to buyer remorse must be in new condition and in the original packaging.
- Customers are responsible for shipping costs to return non-defective products.
- You will be responsible for paying the shipping costs to return a non-defective product
How do I return it?
Within 14 days of receiving your order, contact us and provide us your order number, add also description of why you wish to return the product.
Product must be returned in the original packaging and the carton must include all components and other items originally packaged with the product.
Return address:
Shining Christmas
Polna 40i/1
39-200 Debica
Poland
